Privacy Policy

This is the privacy policy for Savio - AI Study Companion.

Last Updated: December 15, 2024

Your privacy matters. This Privacy Policy explains how Savio collects, uses, and protects your information.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, name (optional)
  • Study Materials: PDFs, images, recordings, videos you upload
  • Generated Content: Notes, flashcards, and quizzes created by our AI
  • Usage Data: How you interact with the App

1.2 Automatically Collected Information

  • Device information (iOS version, device model)
  • App usage analytics
  • Crash reports and performance data
  • IP address and general location (country/region)

1.3 Information We Do NOT Collect

  • We do not access your camera roll without permission
  • We do not track your location beyond country/region
  • We do not sell your personal information
  • We do not read your uploaded content for advertising purposes

2. How We Use Your Information

We use your information to:

  • Provide Services: Process uploads and generate study materials
  • Improve the App: Analyze usage patterns and fix bugs
  • Customer Support: Respond to your questions and issues
  • Security: Detect and prevent fraud or abuse
  • Communication: Send important updates about the service

We do NOT use your information to:

  • Sell to third parties
  • Display personalized advertisements
  • Share with other users without your consent

3. AI Processing

3.1 How It Works

  • Your uploaded content is sent to our AI servers for processing
  • The AI analyzes content and generates study materials
  • Processing happens in real-time and is not stored longer than necessary

3.2 Data Retention

  • Uploaded content is stored securely in your account
  • You can delete any content at any time
  • Deleted content is permanently removed within 30 days

4. Data Storage and Security

4.1 Where We Store Data

  • Data is stored on secure servers in the United States
  • We use industry-standard encryption (AES-256)
  • All data transmissions use HTTPS/TLS encryption

4.2 Security Measures

  • Encrypted storage of all user content
  • Regular security audits
  • Access controls and authentication
  • Automatic backups

4.3 Your Responsibility

  • Keep your account credentials secure
  • Use a strong password
  • Log out on shared devices

5. Data Sharing

5.1 We Share Data With:

  • AI Processing: Third-party AI services (OpenAI, Anthropic) to generate content
  • Infrastructure: Cloud hosting providers (AWS, Google Cloud)
  • Analytics: Anonymous usage data with analytics providers
  • Payment Processing: Apple (for subscriptions via App Store)

5.2 We Do NOT Share:

  • Your personal information for advertising
  • Your study materials with other users
  • Your data with data brokers
  • Any information unless required by law

5.3 Legal Requirements

We may disclose information if required by law, court order, or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect user safety

6. Your Rights

6.1 Access and Control

You have the right to:

  • Access: View all data we have about you
  • Export: Download your study materials
  • Delete: Remove your content or delete your account
  • Correct: Update your account information
  • Opt-Out: Disable analytics or marketing communications

6.2 How to Exercise Rights

  • Access settings within the App
  • Email us at hello@savioapp.com
  • Delete account from App settings

7. Children's Privacy

  • Savio is intended for users 13 years and older
  • We do not knowingly collect data from children under 13
  • If we discover underage users, we will delete their accounts
  • Parents can contact us to request deletion of their child's data

8. Cookies and Tracking

8.1 What We Use

  • Essential Cookies: Required for the App to function
  • Analytics: To understand how users interact with the App
  • Preferences: To remember your settings

8.2 Your Choices

  • You can disable analytics in App settings
  • We do not use third-party advertising cookies
  • Essential cookies cannot be disabled without affecting functionality

9. Third-Party Services

We use these third-party services:

  • OpenAI/Anthropic: AI content generation
  • Apple: Payment processing and authentication
  • AWS/Google Cloud: Data storage and hosting
  • Analytics Providers: Anonymous usage statistics

Each service has its own privacy policy. We only share the minimum necessary data.

10. Data Retention

  • Active Accounts: Data stored as long as your account is active
  • Deleted Accounts: Permanently deleted within 30 days
  • Backups: May persist in backups for up to 90 days
  • Legal Requirements: Some data may be retained for compliance

11. International Users

  • Savio is based in the United States
  • By using the App, you consent to data transfer to the US
  • We comply with applicable data protection laws
  • EU users have rights under GDPR

12. Changes to Privacy Policy

  • We may update this policy at any time
  • Significant changes will be notified via email or in-app
  • Continued use after changes means acceptance
  • Last updated date will always be shown at the top

13. California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what data we collect
  • Right to delete personal information
  • Right to opt-out of data sales (we don't sell data)
  • Right to non-discrimination for exercising rights

14. European Privacy Rights (GDPR)

EU users have rights including:

  • Right to access and portability
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent

15. Contact Us

For privacy questions or requests:

For data deletion or access requests, contact us at hello@savioapp.com with "Privacy Request" in the subject line.

By using Savio, you acknowledge that you have read and understood this Privacy Policy.